Resume

Work Experience

Marketing Specialist

May 2022 - present

Freelance

Conduct market research to identify customer trends, competitor offerings, and demographic data.
Liaise with creative teams to come up with branding ideas, graphic designs, promotional materials, and advertising copies.
Discover effective marketing and promotional channels, including media platforms to be used to relay product messages to customers.
Investigate the performance of a company’s marketing campaigns and strategies by evaluating key performance metrics.
Create innovative marketing campaigns depending on robust data and present the recommendations to management.
Establish and maintain relationships with new and existing clients through networking and prospecting.
Create goals and objectives in order to approach customers through appropriate marketing channels.
Help in outbound and inbound marketing activities by displaying expertise in certain areas such as events planning, advertising, optimization, and content development.

Sales Manager

Jun 2021 - April 2022

Kedma Cosmitics

Ho Chi Minh City, Vietnam

Overseeing local and regional sales, promotions, and campaigns
Planning and directing the hiring and training of new Sales Representatives
Directing and coordinating all sales activities locally and regionally
Preparing sales budgets and projections and approving expenditures
Tracking and analyzing sales statistics based on key quantitative metrics
Handling and resolving customer complaints regarding a product or service
Setting discount rates and determining price schedules
Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)

Sales Agent Supervisor

Oct 2019 - Jun 2021

Kedma Cosmitics

Ho Chi Minh City, Vietnam

Respond to customer inquiries and complaints
Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or performing services for customers
Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Education

University Ain Temouchent Belhadj Bouchaib

Sep 2015 - Jun 2017

Bachelor of Business Administration - BBA

Ain Temouchent, Algeria

prepare to plan, organize, direct, and control the functions and processes of a firm or organization. Includes instruction in management theory, human resources management and behavior, accounting, and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making.